FAQ

How long do products take to be delivered?

Most items are carried in stock and will be dispatched within 1 to 2 working days of your order. The header bar on the home page shows our current delivery times. Custom made items, such as personalised items, will take slightly longer but we aim to dispatch as soon as possible. If you require your item by a specific date please get in touch with us before you place your order.

International orders- Please note additional custom charges may be applied to your parcel. This is specific to each country and will be charged directly to you prior to delivery. It is the customers responsibility to check the charges before purchasing from us and to pay in the destination country.

Is your pottery collection dishwasher safe?

Yes. All our pottery is handmade by a skilled artisan potter and is completely dishwasher safe and with care will last you for many years to come.

Are your blankets washable?

They certainly are ! All our blankets, are fully machine washable. 

Where are your products made?

We always seek to work with small businesses in the UK first and foremost and have many many products made by small artisan businesses and small factories based in the UK. We also source a selection of our products from overseas, working with small producers, factories and individuals. We always ensure that these companies are ethical, use no forced labour and pay their workers fairly and we take pride in forging relationships with each one, we always pay the price we are asked to pay and do not haggle or seek discounts from any of our suppliers.