Shipping and Returns


We dispatch items that are in stock within 1 to 2 working days. Custom orders will be take longer and up to 7 days for dispatch. If you have a specific date by which you need your item delivered by please contact us before ordering.

Delivery Charge

Standard Shipping: £3.50

Please note: shipping to EU and Worldwide destinations will incur additional shipping costs. If you are outside the mainland UK please contact us for a shipping quote before placing an order. Pottery items are only available for UK Mainland delivery


Please contact us if you would like to return an item within 7 days of receipt. Please ensure we have responded to your query before returning your item. Postage will be the responsibility of the customer unless the product is damaged or faulty. A full refund will be issued on receipt of the returned goods. Postage Costs are non refundable.

Returns address

Dandy Dog Company

PO Box 9820, Swanage, BH19 9BQ